latest update: 09/05/2025

Terms & Conditions

Welcome to Fisshe Mart. By accessing, browsing, or using our website, mobile application, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.

Eligibility

  • You must be at least 18 years of age to use our services.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

Products and Services

  • Fisshe Mart provides fresh meat, seafood, poultry, and related products.

  • All images shown are for illustration purposes only; actual products may vary in appearance.

  • Product availability is subject to stock and seasonal supply.

Orders and Payments

  • Orders can be placed through our mobile app or website.

  • Prices are listed in INR and include applicable taxes unless stated otherwise.

  • Payment methods include UPI, credit/debit cards, net banking, wallets, and cash on delivery (where available).

  • Your order is confirmed only after successful payment (except for cash on delivery).

Delivery

  • Delivery times are estimates and may vary due to location, traffic, or unforeseen circumstances.

  • Delivery charges may apply and are calculated based on distance from our store.

  • You must be available at the delivery address to receive your order.

Cancellations and Refunds

  • Orders can be cancelled before they are processed for dispatch.

  • Due to the perishable nature of products, cancellations or refunds after dispatch are not possible.

  • For detailed rules, refer to our Refund & Cancellation Policy.

User Responsibilities

  • You agree not to misuse our platform for unlawful activities.

  • Information provided during registration must be accurate and updated.

  • You are responsible for maintaining the confidentiality of your login details.

Limitation of Liability

  • Fisshe Mart shall not be liable for delays, non-delivery, or damages caused by circumstances beyond our reasonable control.

  • We are not responsible for health issues arising from improper storage, cooking, or handling of delivered products.

Intellectual Property

  • All trademarks, logos, product images, and content on Fisshe Mart are owned by or licensed to us.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

Governing Law and Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of courts.

Amendments

  • Fisshe Mart reserves the right to modify these Terms & Conditions at any time.

  • Updated terms will be posted on our website/app and will take effect immediately